IT Systems Specialist

This is a full-time job in the Information Technology division of the Administration Department at The Butchart Gardens. Staff in this position implement, support and sustain The Gardens’ core technical infrastructure. Areas of responsibility include core networking, security, storage, backups, directory services, CCTV, application support, along with other related systems. The ideal candidate will have a dedication to continuous learning, be adaptable to the rapidly changing IT landscape, and look forward to the challenge of building and maintaining complex critical systems. IT Systems Specialists are responsible for all of the following areas: Application Support: customize, maintain, and support software. This may include writing application interfaces, customizing Vendor software and writing custom reports. Database Support: install, monitor, maintain, and performance tune databases while ensuring high levels of data availability. Desktop Support: manage PC’s laptops, mobile devices, operating systems, install applications, and peripheral devices. This includes developing and testing application deployment packages for both virtual and physical systems. Network Support: to support the stable operation of the computer network security services. This includes servers, network hardware, and monitoring systems. System Security: Maintain and facilitate best practices to protect The Butchart Gardens network via firewalls, backups, training, real-time threat detection and mitigation, and disaster recovery planning. Internet Support: develop, install and maintain hardware and software web technologies, including desktop and mobile. Please visit our website for the full job description.