$14 · Front Desk Agent & More!

Looking to start (or further) your career in hospitality, gain experience in the tourism industry & train with one of the friendliest teams in Victoria? Well it's your lucky day! Ocean Island is seeking a Front Desk Agent & More who enjoys meeting and working with travellers from all over the world. Front Desk: Taking and changing room reservations via phone, email or in person. Processing guest arrivals and departures, calculating charges and receiving payments using our property management software. Providing information on our facilities and services and about points of interest in the area. Helping to resolve any guest complaints and concerns (as well as accepting lavish praise and compliments!). Providing excellent customer service. ...and most importantly, providing a safe, friendly and fun environment for our global travellers. Besides front desk, you have the opportunity to learn other positions, depending on your abilities and interests, such as bartender.    Qualifications & Qualities: Experience in the service industry essential; experience in the hostel/ hotel/ hospitality industry a plus. Multi-tasker, energetic and organized. Interest in learning about the backpacker/ hotel/ hospitality industry. A friendly but firm approach to dealing with people. Able to work with minimal supervision and be calm in a busy environment. The Fine Print:    We have full time and part time positions available.   Compensation is $14/hr, plus commissions.   Our staff enjoys great hospitality industry discounts and freebies in Victoria.   The shifts are typically 7am-3pm or 3pm-11pm but can vary.   We are very flexible with time off, so you can do travelling of your own, go to school, or whatnot, even in the summer.   Our staff grow with us and there are always opportunities to advance! For more information about Ocean Island, check out www.oceanisland.com. Email your resume and cover letter to jobs[a]oceanisland.com. Also feel free to stop by and check us out.