Zycomp Systems Limited has been providing insurance solutions to Canada and Caribbean since 1992. We are looking for a Technical support analyst to join our support team located in Victoria, BC The successful candidate will be exposed to a wide range of duties including but not limited to: Assist clients in all facets of the Power Broker solution Maintain solution documentation Provide web-based training Assets - previous application and technical support experience, knowledge of insurance industry, knowledge of accounting, experience with MS Windows and Server operating systems, experience with MS Office applications, French language Attributes-must be professional, excellent problem-solving and communication skills, self-motivated, must be able to work in a high pressure environment, work with limited supervision, must be able to prioritise tasks. Benefits: Comprehensive benefits package, Job type: Full-time, Permanent,