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$19 · FT Customer Service/Order Desk

FT Customer Service/Order Desk  image 1

Who is Rack-A-Tiers? Widely known as one of the most innovative companies in the specialty electrical tools industry, Rack-A-Tiers Mfg. provides electricians with more tools to get the job done faster, easier, and safer. These products are then distributed across North America through wholesaling partners. We offer a dynamic and collaborative workplace with a great opportunity to learn and grow. We are seeking a full-time Customer care agent to join our admin team. What does this role involve? We need someone who is organized, detailed oriented, and has the ability to multi-task. Assisting customers with inquiries; you must have an attitude of "how can I end this inquiry with the customer feeling extremely satisfied." You will be responsible for answering a multi-line telephone and email system, coding and processing orders, and communicating with our sales reps and customers (all over North America) for order accuracy. If you have a great attitude, enjoy working in a fast-paced environment and enjoy supporting a sales team, come join an awesome team who are more like family. What do we offer: We will train you with everything you need from product knowledge to order desk training. You will have the opportunity to grow your career within our expanding company. In return for your exceptional performance and consistent results, we offer a bonus program as well as full health/dental benefits. What you need is: * Excellent written and oral communication skills in English. * Drive to develop strong and sustainable customer relationships * The ability to prioritize tasks * High organizational skills, reliability, and integrity * To be extremely detail orientated * The ability to problem solve and use proper judgement Qualifications: * High School Diploma required; Bachelor's Degree preferred or equivalent work experience * At least two-years office related experience * Experience in All Orders or other order management software an asset * Proficient in Microsoft Office Suite (Word, Excel, Outlook) Job Type: Full-time Salary: $17.00 to $19.00 /hour

Ad #
33538053
Posted
June 25, 2019
Expiry
July 25, 2019
Status
EXPIRED
Details
New, Commercial Seller
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