CUSTOMER CARE ASSOCIATE / OFFICE

Full-time, some evenings and weekends. Duties include completing daily reports, maintaining customer accounts, responding to customer inquiries and assisting our customers with after sales service. You will be responsible for attending to customer's needs by providing proactive assistance and creative solutions. Requirements: Ability to communicate clearly, both written and orally Understands principles of excellent communication, negotiation, conflict resolution and customer service skills Ability to multi-task with organizational skills Consistent attention to detail, sense of urgency and problem solver Ability to work collaboratively with fellow colleagues Customer Service Experience: 2 years Comfortable working with computers Please drop off your resume to our Victoria store: 800 Tolmie Ave, Victoria, BC