$36,000 · Administrator & Customer Support

We are seeking a motivated and experienced administrator and customer service representative to play a key role in the day-to-day operations of a high-end hardware and interiors showroom. This is a very busy and interesting role for a customer, quality and detail focused individual to work with a range of clientele in designing their home spaces, with a well-established, family business in Victoria of 25 years. ADMINISTRATOR & CUSTOMER SUPPORT Opportunity: Full time, permanent position Location: Close to Uptown, Victoria, BC - transit accessible Hours: 5 days per week, split shift - you would be expected to work Saturdays. Sundays and Bank Holidays would always be off. Showroom hours M-F: 8.45am - 5.15pm, Sat: 9.45am - 4.15pm. Work space: Own desk within showroom on shop floor Salary: $36,000, bonus available Start: As soon as possible Responsibilities: * General administration and paperwork * Answering the phone * Handling payments * Ordering and inventory * Order management * Customer service * Ultimately learning and educating on product lines, to be able to assist customers, designers and architects with product selection About you: * 2+ years' experience in a customer service or customer support role, including general administration * Excellent communication and interpersonal skills * You are calm, flexible, detail and quality focused * Solid IT skills, and able to learn new systems and databases with ease * Eager and able to learn and take on new information * Enjoys researching options using directories and product brochures to give clients the choices and result they are looking for * A friendly team player is a must! They offer: * Starting salary of $36,000 * Performance related bonus available * Great central location close to Uptown, transit accessible and on Galloping Goose trail * Pension plan * Company paid benefits offered at 3 months * Work in a beautiful, high end showroom * Mixed role of administrative paperwork and organisation, along with customer support and sales * Be part of a family owned business with a great team culture, which we are very proud of!